Terms of service

These websites are operated by Matyáš Štěpán (ID: 29546681), trading under the brand Keepitcool. Throughout the site, the terms “we,” “us,” and “our” refer to Keepitcool. Keepitcool offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on the Shoptet platform, which provides us with the e-commerce platform to sell our products and services.

ARTICLE 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that all information provided for purchases, billing, and shipping is accurate and up-to-date. Incorrect details may result in delayed or undelivered orders.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) when using the Service.

For product returns - Terms and Conditions for Returns.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.

ARTICLE 3 – USER ACCOUNT

To use certain features on our site, such as applying discount codes, users must create and maintain a verified user account. By creating an account, you agree to provide complete and accurate information, including a valid email address and other details required during registration. Each customer is responsible for maintaining the confidentiality of their account information, including their password, and for restricting access to their device.

You are responsible for all purchases made under your account, even if unauthorized. Keepitcool reserves the right to suspend or terminate account access if we suspect the account is being used in violation of these terms or any applicable law.

Discount codes and promotional offers are available only to verified customer accounts. Unauthorized use or sharing of discount codes may result in account deactivation or invalidation of discounts. For any issues accessing your account, please contact us at info@keepitcool.life.

ARTICLE 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the material is at your own risk.

ARTICLE 5 – CHANGES TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any price change, suspension, or discontinuation of the Service.

ARTICLE 6 – PRODUCTS OR SERVICES

Our products are designed by us or with the help of our friends/associates and are intended exclusively for promotional purposes, not as official merchandise. Keepitcool is not affiliated with the artists we feature. We do not claim that our items are "legit merch" or "official merch" of any artist, nor are we connected to official stores of these artists.

Some products may only be available online and in limited quantities, with exchange offered only in cases of defects. We cannot guarantee the accuracy of color display on your monitor.

ARTICLE 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, and/or billing and shipping address. If changes or cancellations occur, we may attempt to notify you via the email or billing address/phone number provided at the time of the order. Please refer to our Refund Policy for more details.

ARTICLE 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. Your use of optional tools is entirely at your own risk.

ARTICLE 9 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Links to third-party websites may direct you to sites not affiliated with us. We are not responsible for the content or accuracy of information on third-party websites.

ARTICLE 10 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us ideas, suggestions, plans, or other materials (collectively, "comments"), you agree that we may edit, copy, publish, and otherwise use them. We are not obligated to maintain your comments in confidence or pay compensation for them.

ARTICLE 11 – COPYRIGHT AND INTELLECTUAL PROPERTY

All designs, logos, and content are the intellectual property of Keepitcool or its partners. Unauthorized use is prohibited. We are not an official store for the featured artists and are not associated with the terms "legit merch" or "official merch."

ARTICLE 12 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy. Personal data collected is used exclusively for marketing purposes and complies with GDPR. Please refer to our Privacy Policy for details.

ARTICLE 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors and cancel orders if information is inaccurate.

ARTICLE 14 – PROHIBITED USES

You may not use the site or its content for unlawful purposes, including violating intellectual property rights or harassment. We reserve the right to terminate your service for any prohibited use.

ARTICLE 15 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that our service will be uninterrupted or error-free. The service and products are provided “as is” without warranties of any kind. Keepitcool is not responsible for any loss or damage caused by your use of the service.

ARTICLE 16 – INDEMNIFICATION

You agree to indemnify Keepitcool, Matyáš Štěpán, and our partners for any claims arising from your breach of these terms.

ARTICLE 17 – SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in effect.

ARTICLE 18 – TERMINATION

These Terms are effective unless terminated by you or us. You may terminate these Terms at any time by notifying us or ceasing to use the site.

ARTICLE 19 – ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement between you and us.

ARTICLE 20 – GOVERNING LAW

These Terms and any separate agreements shall be governed by the laws of the Czech Republic.

ARTICLE 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms of Service at any time.

ARTICLE 22 – CONTACT INFORMATION

For questions about the Terms of Service, contact us at:

Email: info@keepitcool.life or wanna@keepitcool.life
Company address: Lichnov 247, 742 75, Czech Republic