We ship our products internationally, including most countries worldwide. Shipping destinations and costs will be calculated at checkout based on your delivery address and selected shipping method.
Delivery Time
The delivery time from processing your order is 7-21 working days thanks to DHL. If your order has not arrived within this timeframe, please contact us by email and we will be happy to help.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking code to monitor your shipment. Please allow a short time for tracking details to be updated in the carrier’s system.
Liability for Lost or Delayed Packages
Keepitcool is not responsible for lost, missing, or delayed packages once they are handed over to the shipping carrier. If any issues occur during transit, please reach out to the carrier directly.
For further assistance, contact our shipping support at:
Email: info@keepitcool.life
